Complaints

We believe that most complaints can be dealt with through an informal discussion with an appropriate member of staff in school. Because of this, DSAT would always advise parents/carers to talk any complaint over with someone in school before making the complaint formal.

However, if this does not resolve the concern/complaint, it can then be taken to the next stage of the complaints procedure.

For further detail, refer to the complaints procedure which is available on the school website…